Buyers are responsible for returning any shirts that are defective in original packaging and in new condition. You will be refunded 100% for the T-Shirt (excluding shipping costs). Because we are a custom order shop, we offer a 100% refund for defective orders only. We will take back shirts that do not fit or you simply want to return with a $5 restocking fee. Contact EarthStarShirts@gmail.com.com.